We're here to help. Reach out to us through any of the channels below.
Have questions about our products, services, or need assistance with an order? Our customer support team is available 24/7 to help you.
jiangyongxu1208@gmail.com
Response within 24 hours
+14153756688
Available 24/7
Available on our website
Instant support during business hours
Eleven Digital Global Ltd
Full address available upon request
Customer Support: 24/7
We serve customers globally across all time zones
Once your order is shipped, you will receive an email with tracking information. You can also contact our support team with your order number to get real-time updates.
We accept major credit cards (Visa, Mastercard, American Express), PayPal, and other secure payment methods processed through Stripe. All transactions are encrypted and secure.
Please review our Refund & Return Policy for eligibility requirements. You can request a refund by contacting our support team via email or through the contact form above.
For digital subscriptions, please see our Cancellation Policy. You can cancel anytime through your account settings or by contacting our support team.
Yes! We ship to over 50 countries worldwide. Shipping times and costs vary by location. For specific shipping information, please contact us or check at checkout.