Last Updated: February 1, 2026

Welcome to Eleven Digital Global Ltd. These Terms & Conditions ("Terms") govern your access to and use of our websites, products, and services. By accessing or using our services, you agree to be bound by these Terms.

1. Acceptance of Terms

By accessing our website, placing an order, or using our services, you acknowledge that you have read, understood, and agree to be bound by these Terms and our Privacy Policy. If you do not agree to these Terms, please do not use our services.

2. About Our Services

Eleven Digital Global Ltd operates international e-commerce websites and independently developed digital products. We offer:

  • Consumer products sold through our e-commerce platforms
  • Online software tools and applications
  • Digital services including SaaS solutions

3. Account Registration

Some services may require you to create an account. You agree to:

  • Provide accurate and complete registration information
  • Maintain the security of your account credentials
  • Notify us immediately of any unauthorized access
  • Be responsible for all activities under your account

We reserve the right to suspend or terminate accounts that violate these Terms.

4. Orders and Payments

Placing Orders

  • All orders are subject to acceptance and availability
  • We reserve the right to refuse or cancel any order
  • Prices are subject to change without notice
  • Orders are confirmed upon receipt of payment

Payment Terms

  • We accept major credit cards, PayPal, and other payment methods as displayed
  • Payment is processed securely through third-party payment providers (Stripe, PayPal)
  • All prices are in USD unless otherwise specified
  • You are responsible for any applicable taxes

Pricing Errors

If we discover a pricing error after your order is placed, we will notify you and offer you the option to proceed at the correct price or cancel the order for a full refund.

5. Shipping and Delivery

  • Shipping times and costs vary by location and are displayed at checkout
  • We are not responsible for delays caused by customs or shipping carriers
  • Risk of loss passes to you upon delivery
  • Please ensure accurate shipping information to avoid delays

6. Digital Products and Subscriptions

License

When you purchase digital products or subscribe to our services, we grant you a limited, non-exclusive, non-transferable license to use the product or service for personal or internal business purposes.

Restrictions

You agree not to:

  • Copy, modify, or distribute our software without permission
  • Reverse engineer or decompile our products
  • Use our services for illegal purposes
  • Share account credentials with third parties
  • Attempt to bypass security measures

Service Availability

We strive for high availability but do not guarantee uninterrupted access. We may perform maintenance that temporarily affects service availability.

7. Returns, Refunds, and Cancellations

Our policies for returns, refunds, and cancellations are outlined in separate documents:

8. Intellectual Property

All content on our websites and in our products, including text, graphics, logos, images, software, and other materials, is the property of Eleven Digital Global Ltd or our licensors and is protected by intellectual property laws.

You may not:

  • Use our trademarks without written permission
  • Copy or reproduce our content without authorization
  • Remove copyright or proprietary notices

9. User Conduct

When using our services, you agree not to:

  • Violate any applicable laws or regulations
  • Infringe on the rights of others
  • Upload malicious code or attempt to hack our systems
  • Engage in fraudulent transactions
  • Harass or abuse our staff or other users
  • Use automated systems to access our services without permission

10. Promotions and Discounts

From time to time, we may offer promotions, discounts, or special offers. Such promotions are subject to:

  • Specific terms and conditions stated at the time of the offer
  • Time limitations and availability
  • Quantity limitations
  • Geographic restrictions where applicable

We reserve the right to modify or discontinue promotions at any time.

11. Disclaimer of Warranties

Our services are provided "as is" and "as available" without warranties of any kind, either express or implied. We do not warrant that:

  • Our services will be uninterrupted or error-free
  • Defects will be corrected
  • Our services are free of viruses or harmful components

12. Limitation of Liability

To the maximum extent permitted by law, Eleven Digital Global Ltd shall not be liable for any indirect, incidental, special, consequential, or punitive damages arising from your use of our services.

Our total liability for any claim shall not exceed the amount you paid for the specific product or service giving rise to the claim.

13. Indemnification

You agree to indemnify and hold harmless Eleven Digital Global Ltd and its officers, directors, employees, and agents from any claims, damages, or expenses arising from your violation of these Terms or your use of our services.

14. Governing Law

These Terms shall be governed by and construed in accordance with applicable laws. Any disputes arising from these Terms shall be resolved through good-faith negotiation or, if necessary, through appropriate legal channels.

15. Changes to Terms

We may update these Terms from time to time. We will notify you of significant changes by posting the updated Terms on our website. Your continued use of our services after changes constitutes acceptance of the new Terms.

16. Severability

If any provision of these Terms is found to be unenforceable, the remaining provisions shall continue in full force and effect.

17. Entire Agreement

These Terms, together with our Privacy Policy and other referenced policies, constitute the entire agreement between you and Eleven Digital Global Ltd regarding your use of our services.

18. Contact Information

If you have any questions about these Terms & Conditions, please contact us:

  • Company: Eleven Digital Global Ltd
  • Email: jiangyongxu1208@gmail.com
  • Phone: +14153756688
  • Contact Form: Contact Page